You have the right to withdraw from this contract without giving reasons within 30 days. The period for withdrawal shall expire 30 days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last item.
Exercise of the right of withdrawal
To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post, fax or e-mail) by post to the address: Artphotolimited NOW BORDEAUX - Hangar 15 quai des Chartrons 33 300 Bordeaux France, by telephone on +44 20 3499 0475 or by e-mail to: You can use the following model withdrawal form, but it is not compulsory.
| Withdrawal form |
| To the attention of: Artphotolimited NOW BORDEAUX - Hangar 15 quai des Chartrons 33 300 Bordeaux France |
| - I hereby notify you of my withdrawal from the contract for the sale of: |
| ............................................................................................................................... |
| - Ordered on......................... / Received on ......................... (*) |
| - Consumer's name: |
| - Consumer's address: |
| - Signature of the consumer: |
| - Date: |
| (*) According to the case. |
For the withdrawal period to be respected, it is sufficient that you send your communication on the exercise of the right of withdrawal before the withdrawal period has expired. You must return or return the goods, to Artphotolimited NOW BORDEAUX - Hangar 15 quai des Chartrons 33 300 Bordeaux France, without undue delay and, in any event, no later than 30 days after you have communicated your decision to withdraw from this contract. This time limit is deemed to have been respected if you return the goods before the 30-day period expires.
Exceptions to the right of withdrawal
If you withdraw from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from you choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and in any event no later than 30 days from the day we are informed of your decision to withdraw from this Agreement. We will make the refund using the same method of payment that you used for the original transaction, unless you expressly agree to a different method, in which case there will be no charge to you. We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first.
In order to comply with the withdrawal period, it is sufficient that you send your communication on the exercise of the right of withdrawal before the withdrawal period has expired. You will have to bear the direct costs of returning the goods.
Consequences of the right of withdrawal
You must return or return the goods to Artphotolimited NOW BORDEAUX - Hangar 15 quai des Chartrons 33 300 Bordeaux France, without undue delay and, in any event, no later than 30 days after you have communicated your decision to withdraw from this contract. This time limit is deemed to have been respected if you return the goods before the 30-day period expires.
In the event of your withdrawal from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from you choosing, where applicable, a method of delivery other than the cheaper standard method of delivery offered by us) without undue delay and, in any event, no later than 30 days from the day on which we are informed of your decision to withdraw from this Agreement.
We will issue a refund using the same payment method you used for the original transaction, unless you expressly agree to a different method, in which case there will be no charge to you.
We may defer the refund until we have received the goods or until you have provided proof of shipment of the goods, whichever comes first.
You are liable only in respect of the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.
Online Dispute Resolutions (ODR)
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. We do not intend to participate in dispute settlement proceedings before a dispute resolution body.
